KNOXVILLE (WEST) OFFICE
George “Boog” Potter, CFO, Owner of all locations
In addition to owning Concord Title, Mr. Potter has owned and operated a number of companies in various industries including real estate development, rental management, marina management, athletic and apparel operations. He has more than 25 years of experience with commercial and residential transactions and has served as a financial officer and consultant to several companies. Mr. Potter has a Master of Business Administration (MBA) from the University of Tennessee with concentrations in Finance and Entrepreneurship.
Tara Roddy, Office Manager/Closing Agent
Mrs. Roddy started gaining a solid reputation in the industry back in 2003 and has been wowing our clients since 2011. Her dedication and commitment to excellence ensure each closing exceeds your expectations. Listen for her voice on the radio, as she is Concord Title’s number one cheerleader!
Emma Shannon, Processor to Tara Roddy
Ms. Shannon provides excellent customer service and client satisfaction at all times. Her friendly disposition and exceptional organizational skills allow her to process each file efficiently.
Michelle Gaddis, Processor to Tara Roddy
Mrs. Gaddis is always available to troubleshoot any issues in a positive and professional manner. Her experience with customer service allows her to put our clients at ease during the closing process.
Mary Helen Story, Attorney/Closing Agent
Mrs. Story is Concord Title’s in-house attorney and closer. She is licensed to practice law in Tennessee and Georgia, where she was a real estate attorney. She grew up in Farragut and received her J.D. from the University of Tennessee School of Law in 1996. Mrs. Story is available to answer your title and real estate questions.
Nathalie De La Torre, Marketing Director
Mrs. De La Torre is newer to the title business. She came from Property management and has a background in marketing. She is our friendly face outside the office. She is diligently planning events for our realtors, marketing, and implementing new ideas to our offices. She is also Bi-lingual and will assist in closings as needed. Please contact her if you would like to know more about the marketing opportunities we have to help realtors grow their business, the classes we offer or how to get CE credits.
Jennifer Weigel, Senior Closing Agent
Ms. Kitzmiller has been in the business since 2012. She got into real estate after graduating from the University of Tennessee, Knoxville. While she has spent the majority of her career in the title business, she does have experience working with real estate agents and in the mortgage industry – she decided the title side was her favorite. She enjoys getting to meet new people every day at the closing table and helping them to get there smoothly.
Grace Carroll, Processor to Jennifer Kitzmiller
Ms. Carroll used to be our friendly face at the front desk and she did such a great job with our clients that we quickly saw that she was ready for a role that worked closely with them. Grace’s processing role includes gathering all the pertinent information from our buyers, sellers, mortgage companies etc., and going over details to make sure everything is in order before a file makes it to the closing table.
Samantha Day, Processor to Becky Roberts
Ms. Day joined our office in 2018 and quickly moved from receptionist to processor. She is a quick learner and enjoys taking on new tasks. Samantha also has taken on the role of inputting all of Concord Title's new orders from agents and lenders.
Jill Sublett, Escrow Agent/Closing Agent
Mrs. Sublett, a former owner and operator of her own title firm, has a superior understanding of the title industry. This depth of knowledge has made her one of the top title agents in Knoxville.
Candus Armstrong, Post-Closing Specialist
Mrs. Armstrong has 15 years of experience working in the title field. She possesses phenomenal organizational skills to ensure all post-closing tasks are completed. Candus has a “can do” attitude and makes sure that our Client’s questions are never left unanswered.
Nancy Hankins, Commitment & Final Policy Specialist
Mrs. Hankins is a full-time title work analyst. Reviewing and entering data for the title commitments. She also prepares and issues our final lender and owner policies.
Erica Lewis, Concierge Services & Receptionist
Ms. Lewis is responsible for implementing Concord Title's Concierge Services along with additional Realtor services. Erica is not only one the first faces you see when you walk into Concord Title but she assists with day to day operations as well. She ensures even the most difficult file is closed with a celebration of smiles.
KNOXVILLE (NORTH) OFFICE
Becky Roberts, Office Manager & Senior Closing Agent
Ms. Roberts has extensive experience in the industry with over 16 years of title expertise. She is committed to providing superior service by exceeding customer expectations for all their title and closing needs. She will ensure a smooth and professional closing every time.
Lisa Sterling, Closing Agent
Mrs. Sterling began her career out of college in finance where she spent 14 years and decided in 2018 to get into the title business. Now as a closing agent for Concord Title she strives to meet and exceed all of our clients' title closing needs. She is passionate about working with people and loves being at the closing table. She ensures that each closing is completed effortlessly for all agents, buyers, and sellers and that everyone leaves with a smile.
Brook Samples, Receptionist
Ms. Samples will be the first friendly face you see when you come to the Concord Powell location. She performs other tasks in the office and is committed to ensuring every need is met in all the tasks she engages in, as well as helping all clients anyway she can whether on the phone or in person.
Lisa Moschella, Office Manager & Closing Agent
Ms. Moschella has 27 years of experience in the title world. She continually impresses those around her with her depth of understanding of the industry. Her commitment to excellence ensures a smooth real estate transaction at every closing.
Rosie Enciso, Receptionist
Ms. Enciso is the warm and friendly face you encounter for each of your closings. She assists with other roles within the office but you can always count on her to treat clients with respect and kindness either in person or on the phone.
Alene Atkins, Processor
Ms. Atkins is always committed to providing superior customer service for all agents, buyers, and sellers. Her dedication and commitment to processing each file in a timely manner ensures closing will exceed customer expectations.